Channel failure notification overview

When a channel fails or encounters an error during polling, an error-mail is sent and the channel log displays the error details. The error is limited to polling errors. These channels are covered in the failure notification:

  • FTPPollIn

  • DiskIn

  • MSMQ

  • FTPScriptPollIn

  • FTPSecureScriptPollIn

  • IONDBIn

Channel alert properties

Property Default Value Description
ErrorMail.ChannelNotification.Enabled

0

Invalid values will revert to default value.

 Enables the sending of an error-mail when a poll or a channel fails.
ErrorMail.ChannelNotification.SendEveryNthTime

5

Invalid values will revert to default value.

Defines the number of polling errors before sending an email notification.

Value should be greater than 0.
ErrorMail.ChannelNotification.TimeOfLogsBeforeError

300000 milliseconds

Invalid values will revert to default value.

Defines how much logs are included in the email notification.

Maximum value is 600000 milliseconds.

The configuration applies to all channel since there is no channel-specific property defined for this functionality.

Note: 

Channel Status Alerts will not work on EventHub Channels because these channels always run even if the EvenHub Application is not up and running.