Error handling process steps
Define specific error handling process steps in an already existing agreement to handle particular errors encountered in regular process flow. You add the process steps from the context menu on the Error Handling tab located in the right pane of the Agreement View tab. Save the agreement after you add error handling process steps.
For Agreements without specific error process tied to a particular step, EC server runs the default agreement-level handling process step.
EC server error handling has priority on specific error processes tied to a particular process step over agreement-level error handling process step.
For a list of regular process steps, see Regular process steps