Channel resume tasks not working
Certain server performance issues can cause the communication channel's and buttons to stop working.
Note: In channel resume tasks, start and resume
works properly when the system is in a good state. If your start and resume buttons stop
working, it is because start and resume only works when the channel is paused.
| Condition | Functionality |
|---|---|
| Host is in a good state and channel is paused | Start and resume will work as intended |
| Host is unavailable | Start and resume will not work as intended |
| Host has experienced catastrophic failure | Start and resume will not work as intended |
Note: If the host is unavailable or has
experienced a catastrophic failure, start and resume will not work as intended. You can solve
this by restarting your server and addressing the existing host issues. Start and resume will
work again once the host and performance issues have been resolved. The channel configuration
must be valid for the channel operations to work properly.