Error mails

You can configure IEC to send emails to a specified address when an error occurs. These error reports will describe the error in the subject header and show the issue and properties of the error. These emails report errors using this format:
Error mail subject header Setting Description
ErrorMail.Subject.Prefix Not active by default This specifies a prefix to the subject.
ErrorMail.Subject.Suffix Not active by default This specifies a suffix to the subject. A space is automatically inserted between the subject and suffix.

You must configure error mails before IEC sends them to the specified mailbox.

  1. From the IEC application, click Configuration Manager > Applications > Application EC 11430 > Application Properties.
  2. Click ErrorMail and specify the required information.
    ErrorMail.Enabled
    Set 1 to enable and 0 to disable.
    ErrorMail.Host
    Specify the mail server used for emergency mails.
    ErrorMail.Port
    Specify the error mail port in this field.
    ErrorMail.To
    Specify the email address where the emergency mails will be sent.
    ErrorMail.From
    Specify the name of the mail sender.
    ErrorMail.Subject
    Specify the subject of error mails that do not have a predefined subject.
    ErrorMail.Attachment.MaxSize
    Specify the integer value for the maximum size (bytes) of an email attachment.
    ErrorMail.Type
    Specify the mail format as text or html.
    ErrorMail.Limit.TimeFrameSeconds
    Specify the duration (in seconds) from the last successful email.
    ErrorMail.Limit.Count
    Specify the maximum number of error mail messages the recipient will receive.
    ErrorMail.Agreement.TimeFrameSeconds
    Specify the duration in seconds, to wait for grouped error messages before sending and Poll.
    ErrorMail.Agreement.MaxAttachmentSize
    Specify the maximum attachment size that can be sent in a single email.
    ErrorMail.ChannelNotification.Enabled
    Set 1 to enable and 0 to disable channel failure notification.
    ErrorMail.ChannelNotification.TimeOfLogsBeforeError
    Specify the amount of time, in milliseconds, before the channel has triggered a notification.
    ErrorMail.ChannelNotification.Send.SendEveryNthTime
    Specify the number of notifications sent for retries.
  3. Click Save.
  4. Restart IEC.