Debt collection

Requirement

If the customer still has not paid the invoice after several reminders have been sent, then the company can send the invoice to a debt collection agency. The agency adds an additional charge to the due amount and try to recover it. If the due amount is still not paid, the agency initiates a legal action.

M3 solution

These requirements are supported by M3.

Configuration guidelines

See ‘Creating Debt Collection Assignment for Past Due Customer Invoices’ in the M3 Business Engine User Documentation Infocenter.