Cancel return for an electronic customer order invoice

Requirement

An issue return is a response, sent by the government of Brazil, to a cancellation request message.

M3 solution

The requirements for electronic invoicing in Brazil are supported with these FBMs for this country version:

• M3FBM_BR_In_COInvoice_NFe2_CancelReturn, for input files in Sefaz XML format
• M3FBM_BR_In_COInvoice_Synchro31_CancelReturn, for input files in Synchro TXT format

Only invoices whose NF-e status is set to 30 can be processed or updated from the cancellation return message. The NF-e status is then updated to 19 (‘Issue Approved’) or 39 (‘Cancel Approved’), depending on the status code in the input file. The return status and the receipt fields are also updated with information available in the input file.

See the Infor M3 Cloud Configuration Guide for the ION configuration of these messages.

Configuration guidelines

Program ID	Program name	Description or comment
OIS350	Invoice. Display	For the invoice being processed, the NFe status field must be set to 30-Cancellation request.