Error handling and notifications

You can find error information in these locations:

  • RPA sends an ION Inbox notifications about errors, exceptions, or issues that occurred during automated batch processing. These notifications are delivered to a preconfigured user or user group.
  • You can view details of invoices processed by RPA in the log file. The log file is located in the Logs folder within the configuration folder structure.

    See Observed issues and known errors.

  • If validation errors occur in in 'Supplier Invoice Batch. Open' (APS450), the batch invoice status is set to 15 - Validated with errors and a message is displayed regarding the issue. You must manually correct these errors in 'Supplier Invoice Batch. Open' (APS450) before proceeding with further steps.
  • Perform manual corrections in the Review Center, where additional error messages related to the invoices are displayed.

    See Review Center overview.