Troubleshooting

Before starting, ensure that the drive in the server does not have restrictions on creating directories or the log file in the configuration Folder structure.

The Internal Invoicing Automation solution provides detailed information from the start to the completion of the RPA job. You can retrieve this information from the log file in the logs folder within the configuration folder structure.

Only one log file per day is created in the Logs folder in the configurationFolder\logs directory. The log file is named as JobsResults[ddmmyyyy].txt.

At every run, the RPA process logs this information:
Note: This process works when you set the logLevel RPA argument to INFO.
  • Start time of the process
  • Details for each Internal Invoice proposal:
    • The proposal being created
    • The result of the proposal creation
    • Whether the 'Print & Update' was submitted
  • Summary of the proposals created successfully or in failure
  • Summary of the 'Print & Update' submissions completed successfully
  • End time of the process
Note: If logLevel is set to DEBUG, the information details every aspect of the process. If set to NONE, no information is added to the log file.