Updating customer grade through drillback function

  1. In the Consumer Space in Birst, open the Customer Profitability collection and select the Customer Profitability Analysis dashboard.
  2. In the Customer Details report, click the link of a customer.
    The 'Customer. Open' (CRS610) program opens in M3.
  3. In the Stat ID 2 field, click the Search icon.
  4. Select a tier and click Select.
  5. To save the changes, click Next.