Duplicate Customer Detection

To check whether a customer already exists, submit the customer data and specify:

• A minimum similarity threshold
• The number of results to return (Top K)

Duplicate Customer Detection compares the submitted record with existing customer records and returns:

• Potential matches
• Similarity scores
• Matching attributes

You can use the results to determine whether a customer record already exists before you create or maintain customer data.

Potential duplicate customer records are evaluated using these key attributes:

• Customer name
• VAT code
• Organization number
• Address lines
• Address name
• Postal code
• Country code
• Telephone or phone number