Password error

There could be a problem with the password being used.

  1. Locate the CloudFileTransferClient node and click the log text file icon to open the Log file.

    In Find, search for an entry similar to this example:

    2015-08-13 09:42:19,461 +0200Z {} ERROR M3CFTClient com.infor.cft.onpremise.filetransfer.util.OnPremUtil: Failed to get keystore content.

    ErrorKeystore was tampered with, or password was incorrect Keystore was tampered with, or password was incorrect

  2. In the Grid Admin UI, click the link Application CloudFileTransferClient.
  3. Click Configuration and then Edit Properties.
  4. Click on the link for Keystore Password. Set the password again.

    The password must be the same password which you entered at initial download.

    See information about downloading the M3 Cloud File Transfer client package in the Infor M3 Configuration Guide.