Optional: Create a menu for M3 Customer Service Desk

Use this procedure to enable launching M3 Customer Service Desk from a menu or the Start field.

  1. Open "M3 Function. Open" (MNS110/B).
  2. Specify these information:
    Function

    MOSM03

  3. Press Ctrl+1.
  4. In MNS110/E, enter information in these fields:
    Constant

    MOM0301

    File

    MVXCON

    Component group

    WOP

    Function cat

    MSH-Mashup.

    Mashup

    CustomerServiceDesk.mashup

    Application

    CustomerServiceDesk.xaml

  5. Click Next.
  6. Right-click MOSM03 and select Related Options > Menu.
  7. In "M3 Menu. Open" (MNS111), specify these values for function MOSM03:
    Opt

    5

    Menu

    WOP