Mapping busy status and importance code

  1. Select System configuration > Outlook integration.
  2. Select the Busy status / Importance settings tab.
  3. Select an Outlook busy status to map and select the corresponding CLM busy code.
  4. Click the right arrow to finalize the Outlook-to-CLM field mapping.
  5. Select an Outlook importance to map and select the corresponding CLM importance code.
  6. Click the right arrow to finalize the Outlook-to-CLM field mapping.
  7. Select the record in the Busy status map table or Importance map table to remove a field mapping, and click the left arrow.