Setting up Outlook add-in

Before you start, ensure that you have the ION API file for Outlook add-in.

  1. Optionally, if you have access to Infor ION API, proceed to Authorized Apps and download the ION API file of M3 CLM Outlook Add-in.
    If you have no access to Infor ION API, ask for a copy of the ION API file from your system administrator.

    See how to download the .ioanapi file in Infor M3 Customer LifeCycle Management Configuration Guide for Infor OS - Cloud Edition.

  2. On the Login page of Outlook Add-in and click the Folder icon.
  3. Upload the previously downloaded ION API file.
  4. Click Sign in and log in using your M3 CLM sign-in name and password.