ION components

In ION Desk, you can model document flows between applications. Such flows can represent a business process. More technical flows can also be defined. For example, mapping data from a third party application to a standard business object document as used by an Infor application. You can also use filtering or content-based routing.

From ION Desk you can deploy your models to ION Service by activating them. ION Service will then handle your documents in accordance to your activated models. ION Desk also provides management screens to monitor the behavior of ION Service and to help in troubleshooting when needed.

In ION Event Management you can monitor business events and create alerts when exceptions occur.

The start point of monitoring are the business object documents that are published by applications when business events occur. Monitors are processes that run in the Event Management engine and evaluate these documents by applying pre-defined business rules.

There is a predefined set of business rules that the monitoring engine can apply: comparison conditions, value change conditions, and document overdue timer based rules. When exceptions are detected, these are reported as alerts to the business users. The distribution list of alerts is part of the monitor definition.

ION Workflow is used to model and run business processes such as authorizations, work distribution, or task-driven workflows across several components.

For authorizations, you can use an approval workflow to approve a purchase order or to sign off a new item. Such workflows are triggered by the creation of a new item or the submission of a new order.

In the area of work distribution, the workflow ensures that all tasks for a certain event are being distributed and executed by different users. The advantage of using the ION Workflow is that you can model how these tasks are performed, for example sequential or in parallel.

ION Pulse is the component that ensures the communication to the end user. ION Pulse manages the Alerts, Tasks and Notifications and distributes them to users. When users take actions in Infor Ming.le, ION Pulse records these actions and returns the reply to the engine that generated the user activity. ION Pulse is also the component that sends email notifications for Tasks, Alerts, and Notifications.