M3 BE interface to M3 CLM

Before you can create a BE customer using an M3 CLM account, these conditions must be met:
  1. Configure these properties on the LCM Grid. Coordinate with your system administrator.
    • M3 Access properties in M3 Mobility Core service must be configured.
    • Standard Integration node must be configured and bound.
  2. In M3 Mobility Core Toolbox, configure BE Communication Setup and Template Customers.

    Contact your system administrator for more information.

  3. Fill up basic M3 CLM account details and other details that are required by M3 BE.
  4. The account number must be blank.
  5. The account must be created in M3 CLM. In the M3 Mobility Core database, the Status field of the account must be equal to zero.

    This is not visible unless your administrator has modified the Account dialog design.

  6. You have permission to modify an account.

    Contact your system administrator to check whether the conditions are met.