About this guide

This guide describes the administrative functions and setup of M3 Customer Lifecycle Management (M3 CLM).

Intended audience

This guide is intended for the system administrators who are responsible for the maintenance of M3 CLM.

Related documents

This table shows the documents that you can refer to and their purpose when installing the M3 Customer Lifecycle Management application:
Document name Description
M3 Mobility Core Installation Guide Before you can use the M3 Customer Lifecycle Management application, the M3 Mobility Core must first be installed.

This guide provides information about the installation of M3 Mobility Core.
M3 Customer Lifecycle Management Installation Guide This guide provides information about pre-installation, installation, and upgrading tasks for M3 CLM.
M3 Customer Lifecycle Management Campaign Management Installation and Configuration Guide This guide describes how to install M3 CLM Campaign Management.

This guide provides specific settings and options that must be set during the installation and configuration of Campaign Management.
Infor Enterprise Search for M3 Customer Lifecycle Management Installation Guide This guide describes how to install Infor Enterprise Search for M3 CLM.

This document also describes specific settings and options that must be set during the installation and configuration of Infor Enterprise Search for M3 CLM.
M3 Customer Lifecycle Management for Equipment Installation Guide This guide describes how to install M3 CLM for Equipment.

This document also describes specific settings and options that must be set during the installation and configuration of M3 CLM for Equipment.
M3 Customer Lifecycle Management Campaign Management User Guide This guide provides conceptual information for M3 CLM Campaign Management and summarizes its key features.
M3 Customer Lifecycle Management User Guide for Web This guide provides the key features and general settings that control the behavior of the M3 CLM application.
M3 Customer Lifecycle Management Dashboards User Guide This guide provides information about the M3 Customer Lifecycle Management Dashboards and summarizes its key features.
M3 Customer Lifecycle Management Configuration Guide for Infor Operating Service This guide provides information for the configuration and implementation of M3 CLM with Infor Operating Service.