Quality Manager dashboard

The Quality Manager dashboard allows you to explore the different factors that affect the quality-test process. Understanding passed versus failed tests across laboratories, testers, and products can assist in determining issues that result in a higher failure rate.

This dashboard can answer business questions such as:

• Are product tests failing more consistently in a certain laboratory?
• Does a specific tester have a higher failing percentage?
• Are tests performed by specific tester frequently overridden?
• Does a higher volume of tests affect the failing percentage?
• What are the most common reasons for a failed test?

The dashboard consists of KPIs for Failed Pct, Overridden Failed Pct, Passed Pct, and No. of Tests, as well as these reports:

KPI Charts:

• Failed Pct Trend
• Overridden Failed Pct Trend
• Passed Pct Trend
• No. of Tests Trend

Reports:

• Failed Tests by Period
• Ranking by Failed Tests
• Quality Management Details

You can filter the data by using these standard filters:

• Facility
• Quality Group
• Quality Test Type
• Quality Lab
• Tested by
• Overridden by
• Quality Reason
• Time

The Show N Records (w/ default) filter is applied to reports that display ranked attributes.

Source information and reports are documented in the Quality Management section.