Delivery Performance dashboard

In a company that deals with sales delivery, it is essential to provide correct and on-time deliveries to its customers. The Sales Delivery Performance dashboard helps find issues or risks in deliveries and improve sales delivery performance. This dashboard enables the analysis of the quantity delivered and the accuracy of the deliveries.

  • Are the requested quantities delivered on-time and in-full?
  • Which customers are constantly receiving late deliveries?
  • Which customer countries, items, or customer have high incorrect quantity delivered?

The dashboard consists of KPIs for Qty Del as Req Pct, Non-Del Qty, Actual Del Qty, and Order Qty, as well as these reports:

KPI Charts:

  • Qty Del as Req Pct Trend
  • Non-Del Qty Trend
  • Actual Del Qty Trend
  • Order Qty Trend

Reports:

  • Delivery Accuracy
  • Delivery Performance
  • Non-Del Qty by Customer Country
  • Non-Del Qty by Customer and Item

You can filter the data by using these standard filters:

  • Facility
  • Warehouse
  • Sales Organization
  • Customer
  • Customer Geography
  • Payer
  • Customer Order Type
  • Promotion
  • Item
  • Time

The Show N Records (w/ default) filter is applied to Delivery Accuracy, Delivery Performance, and Non-Del Qty by Customer and Item reports.

Source information and reports are documented in the Delivery Performance section.