Returns process

Returns are processed by a different application depending on the location type and the item type, as shown in the table below. A non-inventory location is a Requisition requesting location that does not keep stock but receives items from an inventory location. An inventory location keeps stock and obtains stock from another inventory location or from a vendor.

Inventoried items must be returned to the same "from" (inventory) location.

Requesting Location Type Item Type Application
Non-inventory Inventory Requisition
Inventory Inventory Inventory Control
Non-inventory and Inventory Non-stock Purchase Order
Non-inventory and Inventory Special Order Purchase Order
Non-inventory and Inventory Service Accounts Payable