Troubleshooting

Payroll cycle troubleshooting includes these procedures:

• Choosing a procedure when re-running payroll

• Deleting processed time records

• Recalculating deductions and net pay before running Payment Print (PR160)

• Recalculating deductions and net pay after running Payment Print (PR160)

• Recalculating deductions and net pay after printing actual payments

• Re-running payments with voids and recreating the direct deposit tape file

• Reprinting payments and recreating the direct deposit tape file

Before re-running payroll, you must determine if the error is related to recalculating or printing payments, and which procedure you must use to correct the error.

Use Earnings and Deductions Calculation (PR45.1) to change the status of time records from Current or Processed to Error status.