Proficiencies
When using competency types, you have the option of assigning proficiency values to the competencies. Use proficiency values to distinguish levels of performance, for example beginning, intermediate and advanced. You define the proficiency values that are meaningful to your organization.
The following figure shows the relationship between qualifications, competencies and proficiencies.
Example
Skyline Travel Agency tracks the qualifications of education, certification and competencies. Skyline defined competencies and proficiency values to track three foreign languages, computer knowledge, and customer service skills.
The organization defined the default proficiency values as:
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1 for None
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2 for Average
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3 for Strong
Skyline tracks computer knowledge using a competency code of CK. Skyline also tracks customer service skills using a competency code of CS. The default proficiency values are adequate to describe the proficiencies needed for computer knowledge and customer service skills. Therefore, Skyway does not have to assign specific competencies to the CK and CS codes.
Because specific proficiency values are needed for the language competencies, Skyline assigns values to each competency code representing a language. The proficiency values for all languages are defined as:
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1 for Read only
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2 for Read and Write
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3 for Read, Write, and Speak
If you use Infor's web enabled e-Human Resources Center, qualifications, competency types, and proficiencies support an important piece of functionality.