Why close unprocessed service records?
The Absence Management cycle process will close service records that are used for accrual or allotment calculations. Employee service records will not be closed if they are enrolled only in plans with flat accrual or allotment amounts. This may result in a large volume of unprocessed service records in the application.
By closing the service records, any process that reads open records can perform more efficiently.
All online views for current employee service will filter out closed records.