Associated items

Substitute items

Substitute items are items which you can choose to substitute for another item. For example, you can define blue mugs as substitute items for yellow mugs. Then, if you are out of yellow mugs, the application asks you if you want to substitute blue mugs. This way, the item substitute is not automatic, and gives you a choice.

You can assign more than one substitute item per item master.

Complementary items

Complementary items are items that go well with, or "complement", an item already on a customer order. Complementary items are used in Order Entry and give you the opportunity to offer customers items that will go well with items already in their order. For example, if a customer orders a kit for a model airplane, a complementary item might include modeler's glue. If an item has a complement assigned to it, you are prompted to suggest the item to your customer. This lets you define upsale opportunities for your sales people.