Information request tracking
When you receive a request for information, you can track the type of information requested, who is requesting the information, and how you choose to respond to the request.
Example
An applicant wishes to inquire about the status of her application. The following table illustrates how Two Rivers Company documents her request:
| Requester Type | Requester Nbr | Type | Data Requested | Communication Method |
|---|---|---|---|---|
| Applicant | 2575- Sue Johnson | Applicant Correspondence | Application Status | Telephone |