Feedback overview

Note: Physically performing any (or all) of these steps in the warehouse does not mean that you are required to perform them in the application.

Feedback is a method of telling the application the results of physical processes performed in the warehouse. There are three feedback options: picking, packing, and shipping. Shipping feedback is required. However, depending on the process types you set up, you may also need to complete picking feedback, packing feedback, or both.

Picking feedback

Picking is a process of removing inventory from stocking locations and moving it to a packing area. Picking feedback is where you specify the actual quantities you picked from inventory.

Packing feedback

Packing is a process of physically packing the inventory ordered by a customer. Packing feedback is where you indicate what you packed for shipment to the customer or requester.

Shipping feedback

Shipping feedback indicates what you shipped to the customer or requester. Shipping feedback is the only required feedback step; picking and packing feedback are optional.

You can perform shipping feedback only on shipments with allocated inventory that printed on a pick list. Depending on the process type, you will also perform picking feedback, packing feedback, or both prior to performing shipping feedback. See Performing picking, packing, or shipping feedback.