About processing a drop ship order

You can enter drop ship orders like an order for an inventory item. However, you also need to specify information which tells the application to create a purchase order and have the vendor ship the goods directly to your customer. This chart explains a high-level overview of the drop ship process.

See Drop ship orders.

Enter a customer order, with information stating it is a drop ship order, then release the order. After you release the order, you are ready to create a purchase order. You then perform any maintenance on the purchase order, release it and print the purchase order. When you receive the invoice from the vendor, enter it into the application and approve the invoice. After you release the invoice, create an invoice to send to your customer for the order.

The Purchase Order application may combine several customer order lines into one purchase order if they are all for the same vendor. If you do not want this to happen, then review the Single Document to a PO feature described in the Purchase Order User Guide.