Cancelling a Product Invoice
Product Invoice Cancellation (BR56.1) reverses out all product contract invoices for contracts billed by Product Invoicing (BR151). Because the sales tax for a product invoice is always printed on a separate invoice, all invoices generated for a product must be cancelled together. When invoices are cancelled, a credit memo is created for each cancelled invoice. A credit memo is sent to Accounts Receivable using the invoice number as the cross-reference number and the invoice type as the cross-reference type.
To cancel a product invoice