Chargebacks

Use this table as guideline on how to create, edit, and print chargebacks.

Creating chargebacks

Create charges that re-bill the customer for partially paid open items. There are three types:

  • Detail. This creates a debit memo for every chargeback.

  • Summary. This creates only one debit memo for every chargeback linked to a payment.

  • Memo. Use this when a customer is taking unauthorized deductions, but not short paying any particular invoice.

    See Creating Chargebacks.
Editing chargebacks You can review and edit the chargebacks prior to updating the system. See Editing Chargebacks.
Printing chargeback notices Optional. You can print notices to send to your customers. See Printing Chargeback Notices.