Selecting customers and invoices for dunning letters

  1. Access Dunning Letter Selection (AR140).
  2. Select the company and run the program to check all open invoice items for a company, analyze the due dates against the criteria defined in the process code, and select all customers and invoices for which dunning letters must be generated.
  3. Run Dunning Letter Selection (AR140). Use these guidelines to specify the field values:
    Reselect

    Select N (No) or leave blank in most cases. Use the Y (Yes) option only if, while reviewing the selections made by the Dunning Letter Selection (AR140), you find that you need to modify fields that you cannot modify on Dunning Letter Selection Maintenance – Advanced (AR74.1).

    For example, the customer’s dunning process code. In such a case, modify your customer’s Process Code assignment on Customer (AR10) and run Dunning Letter Selection (AR140) again with the Yes option for this field

    Include Credits

    Select whether or not to include credit memos in the selection.

    Dunning Date

    Specify a dunning date for processing. If this field is left blank, then the system date is set as default. The Dunning Date determines which invoices are selected for dunning.