Related reports and inquiries

To Use
Display unapplied and partially applied payments Unapplied Cash (AR28.2)
List unapplied credits Unapplied Credit Report (AR227)
List unapplied or unassigned cash Unapplied Unassigned Cash Report (AR228)
List pending applications. Select Yes in the Select Records field Payment Application Report (AR230)
Produce a detailed listing of applied and unapplied customer transactions and balances by account number Customer Grand Livre (AR286)
  1. Access On Account Application (AR33.1). Typically, this is used if the cash entry and cash application are separate functions. This allows you to process your applications without reviewing them first.

    If you want to sort open items by attributes, then select the attribute desired in the Custom Sort field. See Using Attribute Matrix attributes.

    Note: You can apply cash or credit memos using On Account Cash Application (AR33.1). To scroll through multiple payment and credits, use the Actions menu to select CRPAYADV to page up and CRPAYREV to page down. Or select CRPAYADV or CRPAYREV) and hit the enter key to page up or down.
  2. Select the company, customer and post date, then Inquire or Add.
    Note: Fully applied items do not display on this form, only open or partially applied items. To apply cash, select the Apply line action next to the obligations you want applied.

    Consider these tasks:

    Adjustments

    To create an adjustment, such as a discount or shortage, select an adjustment reason code from the Rsn field, then specify the adjustment amount in the Adj. Amount field.

    Note: Specify positive amounts for discounts and shortages. Specify negative amounts for overage adjustments.
    Apply Credit Memos

    Select the Apply line action next to the invoice or debit memo, then specify the credit memo sequence number that you want to apply in the Seq field.

    Write Off Invoices

    Select the Write-off line action next to the obligation that you want to write off.

    Write Off Payments or Credit Memos

    Click W Write-off to access the Payment Write-off (AR30.3) subform. Write off the payment or credit memo. You can define general ledger account information for the write-off.

    Change a Payment to a Credit Memo

    Click C Credits to access the Turn Payments Into Credits (AR33.5) subform. Write-off the payment and create a credit memo. You can define general ledger account information for the write-off.

  3. Click Pay Filter to access Payment Filter (AR33.4). Fill out the various tabs to limit the payments and/or credits that display.
  4. Click Filter to access Open Item Filter (AR31.3). Fill out the various tabs to limit the open items that display.
  5. After application records are created, they disappear from this form. To adjust, review, or reverse the applications, use Adjustment (AR35.1), Review (AR36.1), and Reversal (AR37.1).

    See Maintaining cash.