Invoice Cancellation (BR21.1)
Use Invoice Cancellation (BR21.1) to cancel invoices or credit memos. You can cancel unreleased, released, pending or processed invoices and credit memos.
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When an invoice is cancelled, all of the billing processes associated with the invoice are reversed. The invoice cancellation routine cancels the entire invoice. The transactions return to unbilled status (the Billed flag is set to N), and a credit memo is sent to Accounts Receivable using the invoice number as the cross-reference number and the invoice type as the cross-reference type.