Library
  1. Setting Up Codes and Classes
  2. Procedures in this Chapter
  3. Defining reason code and class relationships

Defining reason code and class relationships

Use the following procedure to assign reason classes to a reason code.

  • Difference between the two service (and reason) code and class relationship forms

To define reason code and class relationships

  1. Access Reason Code and Class Relationships (LP09.4).
  2. Select a reason code.
  3. Add the reason classes that will correspond with the reason code.