Tracking a change request

Track requests for changes and your responses to these requests.

To track a change request

  1. Access Correspondence Tracking (HR30.1)
  2. Select Requester information using the following guidelines:
    Requester Type

    Select the type of person requesting the information.

    Requester Nbr

    Select the requester number if the Requester Type is an employee, applicant, COBRA participant, instructor. If the Requester Type is a dependent, select the employee. If the Requester Type is other, type a number to use to track the requester.

    Dependent

    Select the dependent if the Requester Type is a dependent.

  3. Enter the Requester's address on the Address tab.
  4. Track change requests on the Change Request tab using the following guidelines:
    Change Requested

    Select the type of change requested.

    Changed

    Indicates if you made the change or not.

    Reason

    Indicates the reason why you did or did not make the change.

    Communication Method

    Select the method you used to communicate the information to the requester.

Related reports and inquiries

To Use
View requests and responses Correspondence Tracking Listing (HR230)
Related topics