Change request tracking
When you receive a request to change information, you can track the type of change requested, who is requesting the change, and how you choose to respond to the request.
Example
A recently married employee wishes to change her last name. The following table illustrates how Two Rivers Company documents her request:
| Requester Type | Requester Nbr | Type | Change Requested | Reason | Communication Method |
|---|---|---|---|---|---|
| Employee | 1870-Nancy Sheldon | Employee Correspondence | Name Change | Recently Married | Telephone |