To review customer applications

  1. Access Customer Application (AR53.1) to inquire on open and historical applications and adjustments.
  2. Select the company, customer, transaction type, and number. Transaction applications and adjustments display in entry order. Chargeback debit memos display the original payment application and adjustment amounts as an originating reference.
  3. You can make any necessary corrections or adjustments, such as, deleting all applications or individual applications for a payment in Review Payment Batch (AR37.1), Review Payment (AR37.2), Review Credit (AR37.4), or Review Transaction (AR37.6) if applications have not been posted to the General Ledger.