Overriding calculated charges

Note: When you release a sales entry with overridden charges, the application recalculates the total due for the sales entry. The total due is the sum of all calculated charge amounts unless an amount is overridden. If an amount has been overridden, then the application adds the submitted charge amount instead.

You can use the override feature on sales entries to replace system-calculated charge amounts with user-defined amounts. For example, you can add cycle charges submitted by a sales representative or add adjustments to contract charges. Use this procedure to override calculated charges.

  1. Access Sales Entry (FR20.1).
  2. Select the company, customer, ship to, contract number, sales date, and sales type for sales entry charge that you want to override.
  3. Select the Inquire form action. Select the Change line action.
    Note: The application does not update the Total Due amount when you select the Change form action here. You must complete overriding the charge.
  4. Iin the Submitted field, specify the amount to be charged. Select the Change form action.
    Note: The Total Due amount is updated.
  5. To authorize the changed charge amount, select the Override line action then select the Change form action. The Total Due Amount is updated.