Application assigned hold codes

Hold code Defaults from Applied to
Credit limit Customer Order at release
Order limit Customer Order at release
Single order limit Customer Order at release
CIA (Cash in advance) Billing process level, if blank defaults from Customer Order before release
COD (Cash on delivery) Billing process level, if blank defaults from Customer Invoice
Profit margin Billing sales class account Order line before release
POD (Proof of delivery) Customer Shipment
Authorization failed Customer Order at release
Settlement failed Customer Invoice at release

Credit hold code

Note: You can also manually assign a credit hold on the customer record. This action prevents any further processing of customer orders. You can also remove the hold code on the customer record.

Another application assigned hold code is the credit hold. A credit limit represents a customer balance plus any open orders. You can define credit limits at the national account level, customer group level, or customer level. If, at order release, the order exceeds any of the limits set up, then that individual order is placed on credit hold. Other open orders that are already released are not placed on hold. Details on removing the hold code are found elsewhere in this user guide. See Removing hold codes from customer orders.