Setting up reason codes (BL/DST)

You must set up reason codes in the Billing application to specify a credit memo or cancel an order.

This diagram shows the steps to set up reason codes for your company:

Procedure flow: Setting up reason codes
  1. Access Reason Codes (BL07.1).
  2. Select the company to set up the reason codes.
  3. Specify this information:
    Cancel

    Select Y to cancel an order with this reason code.

    Remove Booking

    Select Y to cancel an order and subtract the order amount from booking this reason code.

    Billing

    Select Y to use a valid reason code in the Billing application when you add a credit or debit memo.

    Status

    Select A (Active) to use a reason code. Otherwise, select I (Inactive).

    Note: A booking is a measure of demand. Bookings are available in the Sales Analysis application.
  4. Click Add.

    You can use Reason Code Listing (BL207) to list company reason codes.

Related topics