Assigning hold codes to customer orders

If you want to prevent a customer order from processing, then you can assign a hold code to the order. This procedure explains how to assign hold codes to customer orders.

Access Item Entry (OE10.3).
Inquire on the order to place on hold.
If you want to place the order on hold, then click Order Opts.

Note: If you want to place a specific order line on hold, click the O line options button.

Note: Infor Process Automation users have a service available that notifies the order processing manager that an order line was put on hold. For information, see the LPA Services for Infor Lawson Reference Guide.
On the Processing tab, select the hold code in the Hold Code field.
Select the Change form action on Order Options (OE12.1) or Line Options (OE13.1).
Select the Change form action on Item Entry (OE10.3).