Cancelling a Maintenance Invoice

When a maintenance invoice is cancelled, all of the billing processes associated with the invoice are reversed. The product detail lines on the maintenance schedule are assigned Status=5 (Cancelled Invoice).

To cancel a maintenance invoice

  1. Access Maintenance Invoice Cancellation (BR55.1).
  2. Select the invoice to be cancelled. Use the following guidelines to enter field values:
    Contract

    Type or select the contract for which you want to cancel maintenance invoices.

    Company

    Type or select the company for which you want to cancel maintenance invoices.

    Customer

    Type or select the customer for which you want to cancel maintenance invoices.

    Invoice Option

    Type or select customer invoice option for the invoice being cancelled.

    Invoice

    Type the invoice prefix and number of the invoice to be cancelled.

    PO Nbr Interface

    Select whether to generate the invoice(s) using WBS Invoice Number (1) or Customer PO Number (2). The default is WBS Invoice Number.

    Note: The WBS is a sequential invoice number for the invoice group which is maintained on the activity (AC10). This is used by Government contractors to keep invoices sequentially numbered when billing different posting activities separately within a contract.
    Reason Code

    Type or select a reason code which indicates why the billable amounts included on the client's maintenance invoice are calculated.

  3. On the Dates tab, use the following guidelines to enter field values:
    Invoice Date

    Type the invoice date to be used for the credit memo that will be created when the invoice is cancelled. This defaults to the system date but can be overridden.

    Posting Date

    Type the posting date for transactions that will be created when the invoice is cancelled. This defaults to the system date but can be overridden.

  4. On the Output Options tab, use the following guidelines to enter field values:
    Invoice Comments

    Select Yes (Y) or No (N) to include invoice comments in the billing calculation. The default is No.

    Invoice Register

    Select Yes (Y) or No (N) to include an invoice register with the invoice. The default is No.

Followup Tasks

From the Main form tab, click the Adjustments button to access Application Adjustments (AR35.1). You can use this subform to view or make required application changes to the invoice.