Renewing Multiple Product Maintenance Schedules

You can renew the maintenance schedules for either a product contract or a maintenance contract and schedule combination. The result of this procedure is a single maintenance schedule that includes all the products for the maintenance schedule(s) or product contract you select. The schedule will have a single end date for all products.

Note: The Begin Date for the new maintenance schedule for each product will be the previous schedule's End Date plus one day.

To renew multiple product maintenance schedules

  1. Access Renew All (BR52.4).
  2. Type or select the Product Contract or Contract/Maintenance Schedule(s) for which you want to renew maintenance schedules. If you select a Contract, you can select up to six maintenance schedules to include in the new maintenance schedule.
  3. Specify information for the new maintenance schedule. Use the following guidelines to enter field values:
    Contract

    Type or select the contract with which the new maintenance schedule is associated. The contract must have a revenue method of 2 (Maintenance) or 3 (Product and Maintenance).

    Schedule

    Type a name and description for the renewal maintenance schedule.

    Revenue Activity

    Type or select the revenue activity for the new maintenance schedule. This must be a posting activity.

    Company/Acct Unit

    Select a GL company and accounting unit for the new maintenance schedule. If none is specified, the schedule is created without a default company or accounting unit.

    Edit Invoice Options

    Select Yes to verify that the original contract and the Copy To contract use the same invoice options. This field is used when you are changing contracts for the new maintenance schedule. The default is No.

    Schedule Status

    Select the status of the schedule. Valid values are:

    • Free ISP (1) - This status is automatically applied to schedules created by the Create Maint Sch special action on Product Contract (BR51.1). This status is used to store product maintenance records that will not be billed. Records within a schedule with this status represent maintenance provided to a client at no charge.

    • Billable ISP (2) - This status applies to first time billable maintenance schedules. This status shows that the contract is billable and provides for revenue recognition. This enables the products to be invoiced, cancelled and reported on separately.

    • Renewal (3) - This status applies to maintenance that is being renewed for the customer. This status shows that the contract is billable and provides for revenue recognition. This enables the products to be invoiced, cancelled and reported on separately.

    • Cancel (4) - This status will prevent the addition of additional products to a maintenance schedule as well as prevent future renewal of a maintenance schedule.

    Refresh Accounts

    Select Yes to trigger refreshing of the default account information from the product list. Select No if the default account information will not refresh. They default is Yes.

    List or Net

    Type or select the list amount (1) or the net amount (2) as the basis for the maintenance calculation per year for the renewed maintenance schedule.

    Maint End Date

    Type the new end date for the renewed maintenance schedule. This date will apply to all products being copied to the new schedule.

    Maint Percent

    Type the maintenance percent to be applied to all products in the renewed maintenance schedule.

    Markup %

    Type the markup percent to be applied to the previous year's maintenance amount.

    Type either a markup percent or a discount percent, not both.

    Discount %

    Type the discount percent to be applied to the previous year's maintenance amount.

    Type either a markup percent or a discount percent, not both.

    Base Amount

    Type or select what Base Amount will be used for the Maintenance schedule amounts. Valid values are: (P) Pricelist; Term Adjusted, (T) Original Amt Term Adjusted, or (O) Original Amount.

  4. Select the Add form action to create the new maintenance schedule.