Reviewing Online Aging for a Customer

Use this procedure at any time to review real-time aging for a customer across companies, customer group, or national accounts.

To review online aging for a customer

Access Customer Aging (AR50.1).
Select the company and customer.
Click the Filter button to customize the aging criteria. Use the following guidelines to enter field values:
Unreal Gain, Loss
Select Yes to include unrealized gain/loss amounts in the aging. This will give a balanced perspective between the general ledger AR account and the aging without the need to reconcile unrealized gain/loss amounts.

If you select Yes, the following conditions must be met:
- If you selected Company in the summary level field, you must select Base Currency in the Currency field, or leave it blank.
  
  Note: If you are aging at the Company Level, the account will age based on the customer's aging code if there is one attached to the customer; otherwise it will use the Company aging rules.
- If you selected National or Customer Group in the Summary Level field, the customer group currency must be equal to the company currency.
  
  Note: If you are aging at the National or Customer Group level, the account will age based on the Customer Group aging rules.
Click the Net Balance button to display the AR/AP net balance if a customer/vendor relationship was established on Customer Group Address (AR09.1).
Select an aging bucket and use the Inquire form function to open Customer Aging Detail (AR50.2). This will display detailed information for a specific aging period.