Reversing chargeback adjustments

Note: Prior to reversing a chargeback, you must establish a credit chargeback prefix on Company (AR01).
  1. Access Payment Application Reversal (AR80).
  2. Inquire on the company, customer, batch, payment, and enter a reversal post date. The reversal post date must be greater than or equal to all application post dates associated with the payment.
  3. To reverse all applications associated with a payment, select the Reverse All form action.
  4. To reverse an individual payment application, select the Add line action next to the payment you want to reverse, then select the Add form action.
  5. An "*" will display in the R column to indicate a pending reversal. To unselect the reversal, select the Delete line action and Change form action.
  6. To complete the reversal process, run Application Reversal Creation (AR180).