Defining dunning letter text codes

Note: You must define all the letter text codes to use in a process code before you define that process code.
  1. Access Dunning Letter Text Code Maintenance (AR19.1).
  2. Select the dunning letter text.
    Note: When you define a dunning process code, you assign a letter text code to a dunning level. At print time, the correct language version is automatically selected, based on the language code selected for the customer on Customer (AR10.1).
  3. Use the following guidelines to enter field values:
    Text Code

    Assign a code to the dunning letter text. This represents unique dunning letter text and its translated versions.

    Language Code

    Select the language code in which the text is typed.

    Text

    Specify the text for the dunning letter in the language represented by the language code.

    If you want to specify the same text in a different language, then repeat the steps keeping the same text number.

    Extended Text

    Specify the text of the dunning letter in the language specified in the language code.

    Lines 7-12 will print on AR141 only if there is text in any of the lines (Line 7-12).

    Note: If you are using pre-printed forms for Dunning Letters, verify that the form allows space for all 12 lines.
  4. Select the Add form action to save the letter.
  5. (Optional) To define a process code, click Dunning Process Code Maint to open Dunning Processing Code Maintenance (AR18.3).