Back up the security properties file
This step is critical for all customers. Creating a backup of the properties file means that if you should ever need to remove user monitoring configuration, you can simply restore the backup as described in a later section. Removing user monitoring configuration without the backup is likely to be a much more complex process.
Create a backup of:
LAWDIR/system/ lsservice.properties
and name the copy
LAWDIR/system/lsservice_before_user_monitoring.properties