Locked process error while registering

If a process is locked during registration, the synchronization portion of federation cannot complete.

Locking is a normal part of registering because it prevents users from making additional changes to the system while it is being registered or synchronized. However, in some cases, processes fail to unlock when they should.

You can execute a "kill" command using the ssoconfig utility. This will abort any registration or synchronization processes that are attempting to run on the server. Make sure that another administrator is not trying to perform one of these procedures before you execute the kill command.

If multiple processes are locked, typically clearing one lock clears all.

  1. To resolve the issue using the Admin UI when a locked process appears on the screen, select the appropriate option number to cancel the lock.
  2. To resolve this issue using ssoconfig:
    1. From a command line on the server that has the locked process, type

      ssoconfig –c

      and type the password if prompted.

    2. From the main menu of ssoconfig, select Manage Locked Process, select the number for any locked process and press Enter.
  3. If more than one process is locked, repeat steps 1 or 2 until no more processes appear when you run Step 2.