Create and configure an alert

  1. From the navigation toolbar of Infor System Console, click Alerts and Notifications.
  2. On the Alerts tab, click New.
  3. In the Alert type section, select the alert type from the list, and then click Next.

    Alerts are classified by these types:

    • Services: LSF, IPA, LBI, MSCM

    • Resources WebSphere Heap Size, WebSphere Thread Pool

    • Diagnostics: Jobs, Lawson Security Off, LSF Compile Errors, LSF Debug On, Smoke Test, WebSphere Hung Thread

  4. In the Details section, specify an alert name, a description and additional information, if required, and then click Next. The additional fields may differ, depending on the requirement of the utility or service alert.
    Alert Type Additional Information Needed
    WebSphere Heap Size

    Threshold: Enter a number to represent the threshold percentage to check.

    Server Type: Select the server whose heap size you want to check.

    WebSphere Thread Pool Server Type: Select the server whose thread pool you want to check.
    Jobs

    Job State: The state (Active, Needs Recovery, Waiting, or Completed) to check.

    Job Duration: The duration in days, hours, and minutes to check.

    WebSphere Hung Thread Server Type: Select the server to check hung threads for.
    Smoke Test

    Username, Password, and Product Line: Specify the details for a valid user and product line on Infor Lawson System Foundation against which batch, transaction, profile, data, and drill will be performed.

  5. In the Notification section, add the recipients of the alert and then click Next. You must enter at least one recipient. You can enter recipients of two types:
    1. Email

      Enter a comma-separated list of email addresses

    2. SMS

      Enter a comma-separated list of phone numbers (include the country code)

  6. In the Frequency section, specify the alert's start and end date, and select how frequently the alert must be shown. You must select at least one of the following options: Hour, Day, Week.

    For Custom frequency, you must enter a positive integer in at least one of the following fields: Days, Hours, or Minutes.

    For example, you enter 2, 12, and 30, respectively for the Days, Hours, and Minutes fields, the scheduled check would occurs every 2 days, 12 hours, and 30 minutes.

  7. Click Submit.
  8. After you have created an alert and then later it is in an active or paused state, you can pause or un-pause it by selecting it on the list of alerts and clicking the Current State toggle button. (This button is not available if the alert is completed or inactive.).