Troubleshooting

This table shows the scenario you can encounter during the VAT generation and submission process:

Scenario	Description
Error	The VAT return was already submitted for a given period
Cause	You are trying to submit an identical VAT return that was previously submitted
Solution	For test: You can try generating a new sandbox user and Tax ID. See Infor Localization Services Platform Configuration and Administration Guide For production: Call the HMRC hotline