Customer type

Customers are assumed to be business-to-business (B2B). If your customers are not B2B, then they must be set up here as the deemed export or being in a special economic zone.

This table shows how the supply type code is determined:

Supply type code Conditions Maintenance settings Additional details in .json
EXPWP (Export with payment) ShipToCountryCode <> IN and IGST>0.00
Note: If CustomerCountryCode = IN but ShipToCountryCode <> IN, this will still be EXP

If CustomerCountryCode <> IN but ShipToCountryCode = IN, this will be domestic (SupplyTypeCode = B2B)
  1. Export invoices - Customs information - used to assign PortCode and Shipping Bill ID/Date.
  2. Default Codes - used to set Refund Claim to Y or N.
  1. Export block is displayed.
  2. Refund Claim is based on Default Code value Y or N.
  3. If there are no set Default Code:
    1. IGST > 0.00 = RefClaim will be Y
    2. IGST ≤ 0.00 = RefClaim will be N
EXPWOP (Export without payment) ShipToCountryCode <> IN and IGST≤0.00
  • ExpDtls block will be displayed
  • ExpDtls/RefClm RefClaim = N
SEZWP (SEZ with payment) ShipToCountryCode = IN and CustomerID translated to SEZ and IGST>0.00 SEZ are businesses located within borders of IN Customer type n/a
SEZWOP (SEZ without payment) ShipToCountryCode = IN and CustomerID translated to SEZ and IGST≤0.00 n/a
B2B (Business to business) ShipToCountryCode = IN or CustomerID translated to B2B Default is B2B if ShipToCountryCode = IN Customer type - Conditional ExpDtls block will be displayed if CustomerCountryCode <> IN
DEZP (Deemed export) ShipToCountryCode = IN or CustomerID translated to DEXP Customer type n/a